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info@schroonlakemarina.com
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Dear Craig and Crew-
We LOVE our new dock! Thanks you for your prompt and professional attention to our needs. We appreciate you.
Feel free to send potential dock owners our way to check out our awesome dock!
Sincerely-
Susan and Paul"
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By: Susan and Paul Schroon Lake, NY
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"Stacy, Bob, Anne and I would like to say thanks so much for the outstanding service and excellence advice along the way. The Bentley is so much fun, the dock is awesome and the mooring will hold tight forever. We loaded the picture frame with pics of the Bentley, dock and seasonal shots of Schroon Lake. Its just missing some shots of Craig's wakeboarding school and more pics of the boats from Schroon Lake Marina! Many thanks and have a great summer!"
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By: Herb and Stacey Schroon Lake, NY
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"I pranged a prop on my buddy's boat and needed to replace it - pronto. When I did a search for a Mercury 13 3/4 x 15 p prop, Schroon Lake Marina, ( with an ebay store as well ), came up. So far, no big deal.
I called and in simply describing the prop, Craig knew I was replacing a prop on a Mercury 60 HP "Big Foot" motor.
SLM was the only place I called that had the prop. Had LOTS of props.
What made this great was the following. Getting thirty miles back to the boat, I began to swap out the prop and found that Merc had changed the prop 'system' and the new one 'appeared' to be the right prop for the wrong shaft.
When I called SLM back, Craig walked me through the new changes, the updates Merc had added, and how the new parts worked. There was one part that was poorly diagrmaed in the OEM instructions. Another call back to SLM and Craig again took the trouble to step by step me through the assembly.
Thanks to SLM and their service manager, Craig, I was able to complete the task in good time and without headaches or possibly costly guesswork.
THAT is the difference between a store selling parts and a shop providing excellent customer service.
Thanks."
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By: PERCY HOPEWELL, NJ
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"CRAIG AND HIS STAFF HAVE ALWAYS BEEN VERY ACCOMMODATING AND PROFESSIONAL. WE HAVE BEEN WITH THEM SINCE THEY TOOK OVER FROM THE PREVIOUS OWNER. HE GOES OUT OF HIS WAY TO PROVIDE US WITH THE BEST SERVICE FOR OUR BOAT, DOCK, AND WINTER STORAGE. WE HIGHLY RECOMMEND SCHROON LAKE MARINA."
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By: MICHAEL TROY, NY
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"The Docks are super for our rental homes on Paradox lake.
The Price and services were very fair and the staff are always helpful in suggestions for the dock outlines.
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By: Paradox Nanny paradox lake, NY
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"we are able to have many families enjoy our lakefront home rentalsbeacause "Craig and friends do the best they can to provide 5 star service when families need a boat rental on Paradox Lake. We recomened Loon Lake before you purchased Schroon Lake. keep up the great work"
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By: JOHN Paradox lake, NY
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"Dear Craig,
Thank you very much for making boats available for our group on my 50th birthday. I celebrated this big one on June 9th and 10th this year. Since our friends pontoon boat was un-available, it was nice of you to come up with and alternativ for both days.
Sincerely,
Pat Chiker"
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By: Anonymous
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"Dear Craig,
How do we begin to thank you for providing this GREAT dock! We love its sturdiness and floating qualities. It is perfect for our needs.
You helped us in a timely fashion even during your busy season. Happy Summer!
Sincerely,
Paul and Sue"
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By: Anonymous CO
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